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Abstract:
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The book on organizational behavior emphasizes the importance of harmony between employees and employers for a balanced organizational environment. It explores key factors like sociology, psychology, communication channels, and rational management. The second edition retains the original chapter structure and includes 28 chapters with case studies from various Indian industries, reflecting the authors’ consulting experiences. It also introduces modern management tools like TQM, BPR, and Knowledge Management.
Designed for management and psychology students, as well as postgraduate commerce students and professionals in technical, commercial, and IT industries, the book features real-life case studies, research-based questionnaires, and discussion questions. New additions include sections on case study methodology, classification, and solving steps, along with 29 new short cases to illustrate real-life scenarios.
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